Frequently Asked Questions
Everything you need to know about shopping with Elare.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for personalized advice.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. To initiate a return or exchange, simply visit our online portal to generate a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Do you offer international shipping?
Yes, Elare ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.
How should I care for my Elare garments?
To maintain the longevity of your pieces, we recommend following the specific care instructions on the inner label. Most of our delicate fabrics benefit from cold hand-washing or professional dry cleaning.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.